On Sunday (day 0), I filled the on-line form of both providers. The process is similar. You can pay with your credit card on both and "The Swiss Post" can also send you an invoice, but this will cost you CHF 8.- more
Next Monday (day 1), I did the "face-to-face" identity check. On "The Swiss Post", I had to go to a post office and everything was OK. The check was fast, efficient and free. "QuoVadis" does not have offices like "The Swiss Post", so they seems to have a partnership with "Mobile Zone" and you have to do the check there. The employee did not know much about the "SuisseID", he had to call his boss several times and the whole process was long and quite inefficient. Additionally, I had to pay CHF 10.- for this service.
On Wednesday (day 3), I already received the token from "The Swiss Post".
On Friday (day 5), I received the "PIN" code and I was able to use my new "SuisseID" certificate. "The Swiss Post" provides software for Windows, OS-X and Linux! so it worked well even on my "Ubuntu" notebook.
On Thursday next week (day 11), I also received the token from "QuoVadis". The reader is an "Omnikey" and to me, is a bit better than the one from "The Swiss Post".
Next Friday (day 12), I received the "PIN" code from "QuoVadis". I went to their web site, but they only provide software for Windows and OS-X... nothing for the Linux community.
To summarize
- The reader of "QuoVadis" is a bit better than the one from "The Swiss Post"
- "The Swiss Post" offers a better service: they are faster o deliver the token and the PIN code, the "Face-to-face" check is more efficient and it is also free
- "The Swiss Post" is the only provider that offers Linux software, so if you are a Linux user, this is your best choice.
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